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Privacy

 

Zorob Privacy Policy

Last updated: July 26, 2025
Website: http://www.zorob.net

1. Identity and Address of the Data Controller

Zorob Tecnologia Ltda., a company legally incorporated under the laws of the Federative Republic of Brazil, is responsible for processing the personal data collected through the website http://www.zorob.net.

Although Zorob does not maintain a physical establishment in Mexico, we recognize our obligation to handle the personal data of users located in Mexican territory in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and the Privacy Notice Guidelines issued by the National Institute for Transparency, Access to Information and Protection of Personal Data (INAI).

2. Personal Data Collected

Zorob may collect, store, and process various types of personal data, either directly (when you provide it), automatically (when you browse the site), or indirectly (through authorized third parties). This data may include, but is not limited to:

  • Identification data: full name, age, gender.
  • Contact data: email address, phone number.
  • Financial or asset-related data: only when required for the service, such as banking information, credit history, or other related data.
  • Browsing data: IP address, operating system, browser type, approximate location, pages visited, time spent on the site.
  • Cookies and similar technologies: for analytical and personalization purposes.

Important: Zorob does not collect or process sensitive personal data (such as religious beliefs, health information, sexual orientation, ethnic origin, etc.).

3. Purposes of Personal Data Processing

a) Primary purposes (necessary to provide the requested service):

  • Identify and validate your identity as a user.
  • Respond to contact requests, inquiries, quotes, or consultations.
  • Provide and personalize the services offered on the website.
  • Supply relevant information regarding site usage, available services, and improvements.
  • Comply with legal, tax, or contractual obligations.
  • Administer and update our internal systems.

b) Secondary purposes (optional):

  • Send advertisements, promotions, newsletters, and informational content about financial products or services.
  • Invite you to participate in surveys, market studies, or service evaluations.
  • Analyze consumption habits, preferences, and trends for statistical or marketing purposes.
  • Personalize your user experience and displayed content.

If you do not want your personal data to be used for these secondary purposes, you may contact us using our Contact Form requesting limitation of use.

4. International Transfer of Data

Because Zorob is headquartered in Brazil and does not operate offices in Mexico, personal data may be transferred, stored, and processed in Brazilian territory or on servers located in other countries.

However, we guarantee that such transfers comply with the requirements of Chapter V of the LFPDPPP and that equivalent protection principles and measures to those required by Mexican law are observed.

We will never share, sell, or rent your personal data to third parties without your consent, unless required by a legally authorized authority.

5. ARCO Rights (Access, Rectification, Cancellation, and Opposition)

As the owner of your personal data, you have the right to exercise your ARCO rights at any time, which allow you to:

  • Access your personal data in our possession and understand how it is processed.
  • Rectify your data if it is inaccurate, incomplete, or outdated.
  • Cancel your personal data when you believe it is not being processed in accordance with legal principles.
  • Oppose specific uses of your data.

Procedure to exercise ARCO rights:

Send a request to using our Contact Form including:

  • Full name of the data owner
  • Means of receiving the response (email)
  • Copy of official identification
  • Clear description of the data and rights you wish to exercise
  • Any documentation that helps locate your data

A response will be provided within 20 business days from the date we receive your complete request.

6. Revocation of Consent

You may revoke the consent granted for the processing of your personal data at any time, provided that a current contractual relationship or legal obligation does not prevent it.

To revoke your consent, send a written request using our Contact Form, including the necessary data to identify you as the data owner.

7. Use of Cookies and Similar Technologies

Zorob uses first-party and third-party cookies to improve browsing experience and offer personalized content. Cookies allow us to:

  • Remember your user preferences
  • Analyze site usage patterns
  • Measure the effectiveness of advertising campaigns
  • Generate behavioral statistics

You may configure your browser to block or delete cookies; however, doing so may limit certain site functions.

8. Security Measures

Zorob applies reasonable administrative, technical, and physical measures to protect your personal data from loss, misuse, unauthorized access, alteration, or destruction. These measures include:

  • System access controls
  • Firewalls, antivirus, and data encryption
  • Internal digital security policies
  • Periodic audits

We commit to keeping these measures updated in accordance with technological advances and regulatory changes.

9. Changes to the Privacy Notice

This Privacy Notice may be modified, updated, or adjusted at any time. Any changes will be communicated through the website http://www.zorob.net in this same section.

We recommend reviewing this document periodically to stay informed about your rights and any changes to data processing practices.

10. Acceptance

Continued use of the website constitutes your express acceptance of this Privacy Notice. If you do not agree with the terms presented, we recommend that you refrain from using our services or providing personal data.

11. Contact

For any questions, comments, or to exercise your rights related to personal data, you may contact us using our Contact Form.